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My customers that are using their iPhones and the native Mail app with their Office 365 work/school accounts or a.k.a. Exchange Online have again started to feel the pain of Microsoft adding and enabling more security in Office 365.
Once modern authentication is enabled in the Office 365 tenant, user are prompted continuously to enter their password and while trying to do that the Edit Settings pop-up keeps showing during that process which confuses some users while others know to just clear that pop-up message and continue on with the process. So, moving from basic to OAuth, what's the problem with the Mail app? Does the Mail app not support OAuth?
Apple Support Legacy Software
At this stage, a user cannot create an app password because MFA is not enabled for them. Enabling MFA only doubles the issue. Now the user can create an app password, but with iOS 12 the Mail app just doesn't like it and the issue remains, continuous password prompt.
Any other O365 admins running into this? There are several threads running on Microsoft forums but no one seems to have a clear answer. Any workarounds discovered?
While I am all for making users switch to using the Microsoft Outlook, some don't because of they are used to using the Mail app and it's integrations with the other apps and cross-platform with MacOS.
These new security settings are also affecting the Mail app on MacOS.
Apple Legacy Support Phone Number
Macbook pro 2013 mac os mojave.
Apple what's the deal?
These new security settings are also affecting the Mail app on MacOS.
Apple Legacy Support Phone Number
Macbook pro 2013 mac os mojave.
Apple what's the deal?
Apple Legacy Support Desk
iPhone X
Apple Legacy Support Office
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